FAQ - Frequently Asked Questions

Orders

How do I place an order?

Placing an order on TechnoFIT is simple.

Browse our collections, select the equipment you want, and click Add to Cart.

Then proceed to checkout and follow the secure payment steps.

Once your order is confirmed, you will receive a confirmation email with your order details.

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible.

If the order has not yet been processed or shipped, we will do our best to assist you.

Contact us at:
Technofit.contact@gmail.com

Shipping & Delivery

How long does delivery take?

We offer two delivery options for our customers.

Standard Shipping
Delivery typically takes 6–12 business days.

Express Shipping
Express delivery usually arrives within 1–5 business days.

Delivery times may vary depending on the destination and the size of the equipment.

Do you ship internationally?

TechnoFIT currently delivers across most European countries.

For deliveries outside Europe, please contact our support team before placing an order.

Will I receive tracking information?

Yes. Once your order is shipped, you will receive an email containing your tracking number so you can follow your delivery.

How are large fitness machines delivered?

Large equipment may be delivered by specialized freight carriers due to their size and weight.

The carrier may contact you to schedule a convenient delivery time.

Returns & Refunds

What is your return policy?

TechnoFIT offers a 365-day return policy.

If you are not satisfied with your purchase, you may return the item within 365 days of receiving it.

Are there restocking fees?

Yes. A 10% restocking fee may apply for returned items.

What condition must returned items be in?

Returned items must:

  • be unused
  • be in their original condition
  • include the original packaging

How long do refunds take?

Once your returned item has been received and inspected, refunds are typically processed within 5–10 business days.

Refunds are issued to the original payment method.

Products

Are your machines suitable for home gyms?

Yes. Our equipment is selected specifically for modern home gyms and private fitness spaces.

They provide professional-level performance while being suitable for home use.

Do you sell professional fitness equipment?

Yes. TechnoFIT offers a range of premium cardio and strength training machines designed for both home and professional training environments.

Some machines are also used in high-end fitness studios and luxury home gyms.

Do your products include a warranty?

Most equipment includes a manufacturer warranty that covers manufacturing defects.

Warranty conditions may vary depending on the product.

Payments

What payment methods do you accept?

We accept several secure payment methods including:

  • Credit and debit cards
  • Apple Pay
  • Google Pay
  • Other secure payment options available at checkout

All payments on TechnoFIT are processed through secure encrypted payment systems.

Support

How can I contact TechnoFIT?

If you have any questions or need assistance, you can contact our support team.

Email:
Technofit.contact@gmail.com

Phone:
0773156492

Address:
7 rue romaine
26300 Bourg-de-Péage
France

Our team usually responds within 24 hours.